Who we are
Pathways Evaluation Solutions (“Pathways,” “we,” “us”) provides psychological evaluations from our office at 2149 W. Indian School Rd., Phoenix, AZ 85015 and by secure telehealth. This policy explains how we handle information collected through this website, pathwaysevaluation.com.
Information you give us
When you use our contact or referral forms, call, text, use WhatsApp or email us, we may receive your name, email address, phone number, preferred language, the type of evaluation you are interested in, how you prefer to be contacted, and any message you choose to write.
Please do not send case details, legal documents or medical records through the website forms, email or WhatsApp. When documents are needed, we will send you a secure link.
Information collected automatically
Like most websites, our site and its service providers may automatically collect basic technical information such as your browser type, device, pages visited and approximate location, using cookies and similar technologies. We use this information in aggregate to understand how the site is used and to keep it secure and working properly.
How we use your information
We use the information you provide to respond to your request, schedule consultations and evaluations, communicate with you in your preferred language, and, with your written authorization, coordinate with your attorney. We do not sell or rent your personal information.
Clinical records and HIPAA
Information that becomes part of your clinical record once you become a client is protected under applicable federal and Arizona law, including HIPAA. How we use and disclose that information is described in our Notice of Privacy Practices, which you receive at the start of services. Your evaluation report is shared only with the people you authorize in writing, except where disclosure is required by law.
Service providers
We use trusted providers to host this website, deliver email, process form submissions and measure site traffic. They may process information on our behalf only to provide those services.
How long we keep information
We keep inquiry information only as long as needed to respond to you and for ordinary business records. Clinical records are kept as required by Arizona law and professional standards.
Security
We use reasonable administrative and technical safeguards to protect your information. No website or internet transmission is completely secure, which is why we ask that sensitive documents be shared only through the secure link we provide.
Your choices
You may ask us to update or delete the inquiry information you sent through this website, and you can set your browser to refuse cookies. To make a request, contact us using the information below.
Children
This website is intended for adults. Evaluations involving minors are arranged with a parent, legal guardian or attorney.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact us
Pathways Evaluation Solutions · 2149 W. Indian School Rd., Phoenix, AZ 85015 · (480) 788-1514 · contact@pathwaysevaluation.com